Marketplace Terms

1. Overview & Scope

1. Platform Only: Peekamoji provides a space (“Marketplace”) for users to offer, sell, and purchase items.
2. Availability: Currently available in select countries; we’ll notify you as we expand.
3. Additional Policies: These Terms complement our main Terms of Use, Privacy Policy, and other guidelines. If there’s a conflict, these Marketplace Terms prevail for buying/selling.

2. Compliance with App Store Policies

Peekamoji aims to comply with Apple and Google marketplace rules. This includes:

• Transparent Transactions: Sellers clearly display item details and terms prior to purchase.
• Return Policy: Sellers must outline refunds/returns if required by local law or platform rules.
• Secure Payments: Payments happen via trusted third-party providers, not Peekamoji itself.
• Dispute Handling: Buyers can report issues, but Peekamoji does not mediate or provide refunds.

3. Our Role as an Intermediary

1. Facilitator Only: We do not buy, sell, or process payments directly.
2. No Guarantee: We are not responsible for item condition, legality, or safety.
3. Independent Transactions: All sales contracts exist solely between buyer and seller.
4. No Liability: Peekamoji disclaims any liability for transaction failures, undelivered goods, or defective products.

4. User Responsibilities

4.1 Sellers

• Legal Compliance: You must follow all applicable laws (e.g., consumer protection, import/export rules).
• Taxes: You handle all tax obligations (VAT, sales tax), as Peekamoji does not collect or remit taxes.
• Accurate Listings: Provide correct information (condition, price, shipping, returns).
• Payment Processing: Must use an approved third-party payment provider.
• Refund Terms: Clearly define how refunds/returns work to reduce disputes.

Consumer Rights & Return Policies

Sellers must comply with applicable consumer protection laws. If selling to EU customers, a 14-day withdrawal period may apply unless the item is exempt from returns under applicable law.

4.2 Buyers

• Check Seller Policies: Before purchase, review the seller’s return/refund rules.
• Independent Agreements: You understand transactions are directly between you and the seller.
• Disputes: Non-delivery, damage, or refund failures must be addressed with the seller or payment provider.
• No Peekamoji Liability: We are not liable if the seller fails to deliver or if goods are defective.

5. Payment & Fees

1. Platform Commission: Peekamoji charges a 10% commission on each completed sale to support and maintain the Marketplace.
2. Transaction Costs: Extra fees (bank, currency exchange, payment processing) may be deducted before the seller’s payout.
3. Chargebacks & Disputes: Handled with your payment provider. If a chargeback occurs, Peekamoji may suspend accounts and recover costs where permitted.
4. Failed Payments: If a transaction fails or funds are withheld, contact your payment provider. Peekamoji is not responsible.

6. Refunds, Returns & Disputes

1. Seller-Defined Policies: Each seller sets their own refund/return rules. Buyers must read these prior to purchase.
2. No Peekamoji Refunds: Peekamoji does not process refunds, intervene in chargebacks, or settle disputes.
3. Missing or Defective Items: Buyers must pursue resolutions directly with sellers.
4. In-app purchases vs physical goods:
   • In-App Purchases (virtual goods): Refund requests are handled by Apple or Google.
   • Physical goods in Marketplace: Handled between buyer and seller.
5. Third-Party Payment Systems: Peekamoji is not responsible for errors, delays, or omissions from payment providers.

7. Taxes & Legal Compliance

1. User Liability: Sellers and buyers are responsible for taxes, customs duties, and import fees.
2. No Remittance by Peekamoji: Peekamoji does not collect, file, or pay taxes on users’ behalf.
3. Legal Requirements: Sellers must ensure items comply with regulations (safety standards, trademark rules, etc.).
4. Buyer Awareness: Be mindful of possible extra costs like VAT or import duties. Peekamoji disclaims liability for tax-related issues or penalties.

8. Prohibited Items

To maintain a safe environment, sellers cannot list products that are:

• Illegal drugs or narcotics
• Weapons, ammunition, explosives
• Counterfeit or stolen goods
• Materials promoting hate speech, violence, or discrimination
• Any other items restricted by local laws or app store policies

Peekamoji may remove listings or ban accounts that violate these rules.

9. Disclaimers

1. Shipping & Handling: Peekamoji does not manage logistics, delivery, or item returns.
2. Extra Fees: Payment processors may impose additional fees beyond our control.
3. No Financial Liability: Peekamoji is not liable for transaction disputes, refunds, or claims.

10. Changes to These Terms

We may modify or update these Marketplace Terms at any time. Changes become effective once published in the app or on our site. Continued use of the Marketplace signifies acceptance of the revised terms.

11. Contact

If you have questions regarding these Marketplace Terms, please email support@peekamoji.com.

By using the Peekamoji Marketplace, you acknowledge you have read and agree to these Terms.

12. Related links